OnWard Education Privacy & Cookies Notice
Last Updated: 8/10/2025
Privacy Notice
Who We Are:
OnWard Education specialises in offering AI-integrated solutions to the medical education sector.
For GDPR purposes, OnWard Education is the data controller with regard to the Personal Data described in this Privacy Policy and Notice.
Contact Information:
Email: hello@onward.ie
Phone: (+353) 85-173-2051
Website: https://www.onward-education.com/
Purpose and Scope:
In accordance with GDPR, we have implemented this Privacy Notice to inform you, our customers, of the types of data we process about you. We also include the reasons for processing your data, the lawful basis that allows us to process it, how long we keep it for and your rights regarding your data. We are not responsible for the content or the privacy notices for any websites to which we provide external links OnWard Education representatives, which includes employees, contractors, current and former customers are required to comply with our Data Protection and Privacy policy. OnWard Education may disclose individual’s information to trusted third parties for the purposes set out in this document or as explained when we collect your data.
Types of Data Collected
Via OnWard-Education.com / OnWard.ie
Enquiry Form: Name, Email address, Customer enquiries
Visitor IP address and analytics (traffic sources, OS used)
Via User Sign-Up
User Name, Email Address, Student ID, College, Year of Graduation
Usage Analytics
Collecting Your Data
Data is generally provided directly by you.
Lawful Basis for Processing
| Activity | Lawful Basis |
|---|---|
| Completing day-to-day business, managing accounts, payments/invoices, providing a service, answering queries | Contract |
| Ensuring administration and IT systems are secure | Legitimate Interest |
| Compliance with regulation/law | Legal Obligation |
| Marketing | Consent |
| Website Visits – IP Address of Browser | Legitimate Interest |
| Completing Customer Enquiries (Name, Email) | Consent |
| Creation of User Accounts (Name, Email, Student ID, University, Graduation year) | Consent |
Who We Share Your Data With:
Employees and Directors of OnWard Education who are bound by confidentiality agreements will process personal data on behalf of the business.
As an organisation, we may use trusted services providers to facilitate our service. We want to inform you, our clients that these third parties may have access to your Personal Information. If so, they have access to this information for the sole purposes of performing the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose. Such services include AWS, OpenAI, MongoDB, Google Services.
We may pass on your information if we are under a duty to disclose or share your information in order to comply with any legal obligation. This includes reporting information about incidents (as appropriate) to An Garda Síochána, for the purposes of them detecting, investigating and/or prosecuting offences.
How Long We Keep Your Data:
We only keep your data for as long as is necessary, which will be at least for the duration of your business with us. In some cases, we will keep your data for longer as set out below;
| Records | Retention Period |
|---|---|
| Customer details (Name, address, phone, email) | 6 years after last transaction |
| Invoices, Sales orders, Delivery Dockets | 6 years after last transaction |
| Tax Records | 6 years after last transaction |
Also retained as needed:
Customer enquiries (Name, Email, Enquiry)
Visitor IP addresses
App data (Name, Email, Student ID, Graduation Details)
Usage Analytics
Your Rights:
You have the following rights in relation to the data we hold on you:
- The right to be informed;
- The right of access;
- The right of rectification;
- The right to erasure (also known as the “right to be forgotten”);
- The right to restrict processing;
- The right to data portability;
- The right to object;
- Rights with respect to automated decision-making and profiling;
- The right to withdraw consent at any time
Cookies Notice
Introduction:
Our website uses cookies to enhance your browsing experience and provide personalized content. This Cookie Policy explains what cookies are, how we use them, and your choices regarding cookies. By continuing to use our website, you consent to the use of cookies in accordance with this policy.
What are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help us recognize your device, remember your preferences, and improve your overall experience on our site.
Types of Cookies:
Essential Cookies: These cookies are necessary for the website to function properly and cannot be disabled. They enable basic features such as page navigation and access to secure areas of the website.
| Cookie | Domain | Description | Duration |
|---|---|---|---|
| rc::a | www.google.com | Tracks and analyzes user behavior to distinguish humans from bots. | Persistent |
| rc::c | www.google.com | Identifies bots to protect against spam attacks. | Persistent |
Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often. They help us understand how our website is performing and improve its functionality.
| Cookie | Domain | Description | Duration |
|---|---|---|---|
| loglevel | www.onward-education.com | Gathers anonymized data on visitor video interactions. | Persistent |
Functional Cookies: These cookies allow us to remember your preferences and provide enhanced features, such as personalized content and settings.
| Cookie | Domain | Description | Duration |
|---|---|---|---|
| s7 | www.onward-education.com | Gathers data on site usage and user behavior. | Persistent |
| crumb | www.onward-education.com | Prevents cross-site request forgery. | Session |
Advertising Cookies: These cookies are used to deliver relevant advertisements to you and measure the effectiveness of our marketing campaigns. They may also be used to track your browsing activity across different websites.
No entries listed.
How We Use Cookies:
We may use cookies to:
- Ensure the proper functioning of our website
- Remember your preferences and settings
- Analyse website traffic and usage
- Provide personalized content and recommendations
- Deliver relevant advertisements
Your Choices Regarding Cookies:
You have the right to accept or reject cookies. You can manage your cookie preferences through your browser settings. Most browsers allow you to:
- View and delete cookies
- Block cookies from specific websites
- Block all cookies from being set
- Clear all cookies when you close your browser
Please note that if you choose to disable cookies, some features of our website may not function properly.
Contact Us:
If you have any questions or concerns about our use of cookies, please contact us at: hello@onward.ie
Making a Complaint:
Office of the Data Protection Commissioner
Canal House, Station Road, Portarlington, R32 AP23
Phone: +353 57 8684800 / +353 761 104800 / Lo Call 1890 252 231
Email: info@dataprotection.ie
Updates to this Privacy Notice & Cookie Policy:
We may update this Privacy Notice & Cookie Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top. We encourage you to review this policy periodically to stay informed about how we use cookies.